Store Policy

At Pet Pantry Shop, we recognize the importance of privacy and security in today's digital age. We are committed to protecting the personal information you entrust to us and ensuring that your online experience with us is secure and trustworthy. This section is designed to provide you with detailed information about our practices regarding the use, storage, and protection of your personal information.

​

Collection of Information

We collect information to provide better services to all our users. The types of information we collect include:

• Personal Information: When you make a purchase, sign up for an account, or participate in our promotions, we may ask for personal information like your name, email address, and shipping address.

• Payment Information: For payment processing, we use reputable third-party banking institutions to verify and process your financial transactions securely. We do not store your credit card details on our servers.

• Usage Data: We collect information about how you interact with our services, including the pages you visit, the links you click on, and other actions taken within our platform.

​

Use of Information

Your information allows us to provide you with a personalized and efficient shopping experience. Specifically, we use your information to:

• Process and fulfill your orders.

• Communicate with you about your orders, inquiries, and our promotions.

• Improve our products, services, and website functionality.

• Conduct market research and analysis.

​

Data Protection

We implement a variety of security measures to maintain the safety of your personal information. Our measures include:

• Encryption of data during transmission.

• Secure storage of data with access limited to authorized personnel only.

• Regular audits and updates to our security practices.

​

Third-Party Services

To enhance your experience, we may share limited information with trusted third parties that perform services on our behalf, such as:

• Payment processing companies to securely process your transactions.

• Delivery companies to ship your orders.

• Marketing platforms to send you promotional materials, only if you have opted in.

We only provide these third parties with the information necessary to perform their specific services and require them to protect your information and use it solely for the purposes for which it was disclosed.

​

Contacting Users

Following a successful purchase, we may contact you to:

• Confirm your order and provide tracking information.

• Request feedback on your shopping experience.

• Inform you of special promotions or new products, if you have opted in to receive marketing communications.

​

Updates to Our Privacy Policy

We may update this privacy policy from time to time in response to changing legal, technical, or business developments. When we update our policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.

​

Your Rights and Choices

You have the right to access, correct, or delete your personal information held by us. Additionally, you can object to the processing of your personal information, ask us to restrict the processing of your personal information, or request portability of your personal information.

​

Intellectual property

We or our licensors own and control all of the copyright and other intellectual property rights in the website and the data, information, and other resources displayed by or accessible within the website.

All rights are reserved.

Unless specific content dictates otherwise, you are not granted a license or any other right under Copyright, Trademark, Patent, or other Intellectual Property Rights. This means that you will not use, copy, reproduce, perform, display, distribute, embed into any electronic medium, alter, reverse engineer, decompile, transfer, download, transmit, monetize, sell, market, or commercialize any resources on this website in any form, without our prior written permission, except and only insofar as otherwise stipulated in regulations of mandatory law (such as the right to quote).

​

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

• Email: hello@petpantry.pt