Privacy Policy
1. Collecting Personal Information
At Pet Pantry Shop, we collect personal information to provide our services efficiently. The information we collect includes, but is not limited to:
- Name, email address, phone number, and shipping address provided during account creation or checkout.
- Payment details are processed securely by third-party payment providers.
- Data on your interactions with our website, such as IP addresses, browser type, and shopping behavior, are collected via cookies.
We ensure that all personal data is collected lawfully and with the user's knowledge and consent.
2. Sharing Personal Information
Pet Pantry Shop does not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:
- With service providers to fulfill orders, process payments, or manage deliveries.
- To comply with legal obligations or protect the rights and safety of our customers or the business.
- With trusted third-party platforms, such as analytics providers, to improve user experience, always under strict confidentiality agreements.
3. Using Personal Information
The personal information we collect is used for the following purposes:
- To process and fulfill orders, including payment and delivery.
- To provide customer support and respond to inquiries.
- To send marketing communications, such as promotions and updates, if consent has been given.
- To analyze and improve the functionality of our website and services.
We ensure that your data is only used for purposes consistent with your expectations.
4. Customers’ Rights about Their Personal Information
As a customer, you have the following rights concerning your personal information:
- Access and Review: Request a copy of the personal data we hold about you.
- Correction: Update or correct your details if they are inaccurate or incomplete.
- Deletion: Request the deletion of your data, subject to legal obligations.
- Opt-out: Withdraw consent to marketing communications at any time.
To exercise your rights, contact us using the details provided in the Contact Information section below.
5. Use of Cookies
Cookies are small data files stored on your device to enhance your browsing experience. Pet Pantry Shop uses cookies to:
- Remember your preferences, such as language and shopping cart contents.
- Analyze website traffic and user behavior to improve performance.
- Deliver targeted advertisements based on your browsing history.
You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain website features.
6. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Pet Pantry Shop
- Email: hello@petpantry.pt
- WhatsApp: +351928112367
This Privacy Policy is effective as of 01.03.2024. By using our website, you agree to the terms outlined above.
